FAQ
FAQ
1. How long will it take for my coffee to arrive?
To ensure your morning ritual begins with the freshest coffee possible, our specialty beans are roasted in small batches. Once your order is processed, your package typically arrives at your doorstep within 5–7 business days. We will send a tracking link to your email the moment your coffee leaves our roastery.
2. Do you offer complimentary shipping?
Yes. We believe a peaceful morning routine should be simple, which is why we offer complimentary standard shipping on all U.S. orders. For international shipments, rates are calculated at checkout based on your destination.
3. What is included in the First Light Collection?
Our collection features a highly curated selection of premium, specialty-grade coffees chosen by Lucia. This includes single-origin beans, signature balanced blends, and exclusive seasonal roasts designed to bring clarity to your morning. We prioritize the natural purity and smooth, clean profile of the bean, keeping our coffees free of artificial flavorings.
4. What is your return policy?
Because coffee is a fresh, perishable product, we are unable to accept returns on shipped items. However, we want your morning ritual to be seamless and satisfying. If your order did not meet your expectations or if there was an issue during transit, please contact us and we will work to find a solution.
5. How can I track my shipment?
As soon as your package is on its way, you will receive a shipping confirmation email with a tracking number. This allows you to follow your coffee’s journey from our roastery directly to your morning cup.
